TERMS

For Charities

- YallaGive only supports registered charities. Charities should provide proof of their charitable status during the time of registration. Once our administrative team confirms the charity’s verification, the charity will be able to use the platform as a charity user-account.

- As part of the onboarding process, charity members have to provide a list of documents, including but not limited to the following:

1- Proof of legal registration.
2- Audit report.
3- Identity/Passport copy of the authorised manager.
4- Bank reference letter.
5- Tax exemption - if applicable.
6- IACAD permit # - if the charity is registered in Dubai.
7- MoCD fundraising resolution - If the charity is registered in the UAE (outside Dubai).  

- The compliance team at YallaGive might ask for more documents and details and the final approval of the account activation is based on meeting the required compliance requirements.

All the information and documents we receive are kept completely private. Learn more about our privacy policy here.

- Charity members must report back the outputs of any campaign funded through the platform. 
- Charity members give the right to the platform to use their logo in marketing materials, reports, advertising and any other promotional activities where the platform sees a benefit of utilizing it. Should the charity wish to not allow the platform to do so, they have to email the customer support team ( hello@yallagive.com ) to inform them of this.

 


 

Deactivating the Account

The platform has the right to deactivate the account in the following scenarios:

By court order or an order by law enforcement agencies.

 If the member has not updated their registration on the platform on an annual basis or when is required.

If the charity has not published the outcomes and outputs of the project/s funded through the platform, a grace period can be requested.

If the charity has published, anywhere, content that might include political, sectarian, hatred and/or racism.

If the charity or its official spokespersons publically announces any statement that might include mockery of religions, official governments or public figures.

Campaigns that don’t receive a donation at all or receive less than US$ 200 in two months will be deactivated and removed from the platform. If there will be donations less than US$ 200 it shall be refunded to donors.

 


 

For Personal Causes

You can fundraise for your own cause or on behalf of a friend or relative. You just need to register and start fundraising under one of the specific categories listed on our platform.

Fundraisers will need to provide proof of their needs, YallaGive, only pays third party creditors/lessors and via wire transfer. 

Cases that can be supported for individual causes are listed below:

1-Medical bills, surgeries or ongoing treatments.
2-Tuition fees.
3-Utility bills.
4-Flight tickets.   
5-House rental. 

Before activating your campaign, you should provide the following documents:
1- Passport/ID copy.
2-Bank statement.
3-Short description about the need.
4-The contact details for the end-beneficiary. 


Our compliance team might request additional documents and details. All the information and documents we receive is kept completely private. Learn more about our privacy policy here.

Crowdfunding sign up

 


Campaigns Deactivation Policy 

All campaigns can be deactivated by members, they can also be deactivated by YallaGive in the following conditions:

By court order or an order by law enforcement agencies.

If the member has published, anywhere, content that might include political, sectarian, hatred and/or racism.

If the member has announced any statement that might include mockery of religions, official governments or public figures.

Campaigns that don’t receive a donation at all or receive less than US$ 200 in two months will be deactivated and removed from the platform. If there will be donations less than US$ 200 it shall be refunded to donors.

If the platform finds out that the campaign was launched for a different reason than the declared purpose.

Crowdfunding sign up

- The platform might reduce the campaign goal, without pre-consent of the user, if such goal seemed to be exaggerated or not logical. The fundraiser has the right to increase the campaign goal after achieving 60% or more of the total target.

- Any payout by the platform is subject to a third party fee, usually around 2.5%.

 


 

For Donors

We don’t encourage our donors to donate to any cause presented on the website outside our platform.

All donations are nonrefundable, except donations made to campaigns that raise less than US$ 200 in 2 months.

All donations are subject to a 4% fee deducted from the donor.

If you opt-in for a monthly donation, your credit card will be charged on a monthly basis. You can stop this from your dashboard at any time, or send us an email at support@YallaGive.com .

You can choose to make your donation(s) anonymous.

When donating, your data and details will be stored on our servers and you will be receiving our regular newsletters and emails. 

All the information we receive is completely private. Learn more about our privacy policy here.